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Nonetheless, if you could point me to the extensive documentation which explains the combined workflow of all involved parties (server, client, forefront, microsoft clearing center, etc.) that would be great. Your nutshell confirmed most of my suspicions. and variations of those.įor me as an admin for several customers with different levels of understanding the IT world, it's a challenge to be able to explain users why a certain message was junked or not. The questions I am faced with are always alike: Why was message X put in Spam folder? Why was message Y not put in quarantaine?. I have yet to find a documentation which describes the overall approach on AntiSpam/Anti-whatever with all the Tools and possibilities of the Microsoft Portfolio. There is a lot of information to read on this matter, but it's Is something similar happening when a user mark a message as "Not Junk" in his Outlook 2016 junk folder? Or is that something totally local and user based? I would be interested in the details of that process. What exactly is Microsoft doing with these messages? I would suppose they analyse it and feed the results somehow into the algorythm which "finds" spam in the future. The explanation in the message tells us that this option will report this message as not junk to Microsoft. There is also an option like "Report as not Junk" or similar. Moreover, when I use quarantine in the Exchange Server Spam filter settings, with user notification, the user receives regularily an email where he can release a message from the quarantine into his inbox.
![why is spam not going to junk folder in outlook 2016 why is spam not going to junk folder in outlook 2016](https://i.ytimg.com/vi/yt0LQon7TYM/maxresdefault.jpg)
If the Office 365 spam filter settings deliver junk/spam to the junk-mail folder, and Outlook 2016 does the same, the result is emails in the junk-mail folder that origin from two different mechanisms.What happpens when a user selects a message in the Outlook 2016 Junk-Mail folder and defines it as "not Junk"?.Is that kept local in his profile? Is this blocking "shared" with the Exchange server in Office 365? Spam is an incredible problem, and email providers go to great lengths to filter it out.Microsoft is no different their email infrastructure deals with an incredible amount of spam, I’m sure. What happens when a user blocks a sender in his Outlook.Related to each other? Are they "interconnected" with each other? Or are they totally independent? Office 365 Spam filter settings in Exchange Admin Center.